FAQ
Common questions
+What are your prices?
Custom quotes only at launch. Final pricing depends on delivery location, debris type/weight, rental duration, disposal and operator availability. Pricing and fulfillment require owner approval. Starting prices are reserved for a later phase after operating costs and operator availability are verified.
+What is included?
Accepted materials, included weight, delivery and disposal charges must be specified in your owner-approved custom quote. Do not assume a standard package or weight allowance.
+Can I load dirt or concrete?
Dirt is excluded. Concrete requires a separate quote; do not assume it is accepted. All other special materials need review.
+Is my delivery date confirmed when I submit?
No. Availability is requested, not automatically confirmed. DEIVIA reviews your address, debris and date before a quote and booking can be confirmed.
+Where do you deliver?
We serve the greater Sacramento region, including Sacramento, Roseville, Rocklin, Lincoln, Yuba City and Auburn. Every address and ZIP requires review; submitting a ZIP does not guarantee coverage.
+Do contractors get volume pricing or credits?
Select the contractor volume-pricing inquiry on the quote form. Credits toward future rentals are earned only after completed bookings and subject to maintaining a minimum 20% contribution margin. An inquiry earns no credits; amounts require review.
+Can I pay online?
Not yet. Pay-in-full and deposit options remain disabled until an actual payment provider is connected and tested. No charge occurs when you request a quote.
+What happens to my quote request?
Your request is stored securely for DEIVIA's manual review. No customer confirmation email or text is sent. Keep the request reference shown after saving.
+Do I need a placement permit?
Check with the relevant local authority for your placement address, especially for street placement. Permit and access requirements must be verified before booking.